Community Support

Interplast – Repairing Bodies. Rebuilding Lives.

Since 2011, FirstClick has been providing pro-bono support to not-for-profit organisation Interplast.

Interplast works to improve the quality of life for people who are disabled as a result of congenital or acquired medical conditions. They do this by sending fully qualified Australian and New Zealand volunteer plastic and reconstructive surgeons, anaesthetists, nurses and allied health professionals to the Asia Pacific region to provide free surgical treatment for patients who would otherwise not be able to afford access to such services.

Interplast’s purpose is to provide life-changing surgery today and sustainable health systems tomorrow. For over 30 years, Interplast has worked in 25 countries and implemented over 600 surgical and allied health medical program activities across the Asia Pacific region.

“Interplast changes lives. We give our time. We combat disability. We implement change. We give opportunity. We build capacity. We support families. We support communities. We strengthen. We succeed. We transform. We empower. And, we believe we’re Australia and New Zealand’s best kept secret.”

In 2011, we commenced a project for InterPlast in which we worked with their design and development agency to relaunch their website and ensure SEO best practices were followed. We also supported the switch to an “” domain name which is generally used by charities.

Currently we are assisting with their inbound marketing strategy by conducting keyword research for organic and paid search, as well as keywords mapping. We are also assisting them in applying for the Google Ad Grant Programme and will help to create several Adwords campaigns.

60 Minutes recently aired a story on Interplast ambassador Turia Pitt who received horrific burns after being trapped in a bushfire during the Kimberley Ultramarathon in 2011. The story featured Turia and her partner Michael’s trip to Vientiane, Laos, to visit a running Interplast program.

60 Minutes Video – “Unstoppable: Turia Pitt”

The Salvation Army partnership

We believe it’s important to allow staff to give back to the community in a way that resonates with them.  That’s why our Melbourne and Sydney teams are granted special leave to make this happen.

Our partnership with the Salvation Army involves members of our team volunteering in Salvo stores and cafes once a month. The Salvo’s rely heavily on the generosity of the community to assist with the day-to-day running of their services.

Our Sydney team has been helping out at the Sydney Street level Mission. Sydney Street level Mission offers a range of services including a café, food market, lockers and op shop.

Dina and Sam from our Sydney office spent a day helping out in the Salvos Op Shop
Dina and Sam from our Sydney office spent a day helping out in the Salvos Op Shop

Meanwhile the Melbourne team is volunteering at The Hamodava Café, providing free meals and drinks to support people from all walks of life, especially those living on the margins of society. On an average day the Café serves up 350 meals and 450 coffees and relies solely on volunteers and donations.

Christine and Shannon from our Melbourne office with volunteer Rema
Christine and Shannon from our Melbourne office with volunteer Rema

Through this, each staff member has obtained a sense of achievement and pride in the fact that they are ‘giving back’.

This is just one of the ways we support local charities we’re passionate about. 2013 saw our “Mo-Bros” raise over $2,000 for Movember and men’s health. We also joined Australia’s Biggest Morning Tea with a friendly (aka fiercely competitive) office bake-off to raise funds for the Cancer Council. So far we’ve raised over $2000 for the Cancer Council.

Our performance-based approach and premium service have enabled us to develop a blue-chip client list that includes Medibank, ahm, Foxtel, Toyota and Lexus.

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